Terms & Conditions

Last updated 17 September 2026

Accepting these terms

By creating an account or using BusBuddy you agree to these terms. If you use BusBuddy on behalf of a school, you confirm you are allowed to accept them for that school.

Accounts and roles

School administrators create vehicles and share join codes. Drivers share live location while on a trip. Parents join vehicles with a code and manage their own children. Keep your join codes and password private; you are responsible for activity on your account.

Acceptable use

Do not use BusBuddy to harass drivers or families, to track anyone without consent, or to attempt to access vehicles or children that are not yours. We may suspend accounts that break these rules.

Plans and payment

The Starter plan is free for up to 5 vehicles. Paid plans (Small, Growth, Pro) unlock 10, 25 and 50 vehicles and are billed monthly or yearly through Razorpay. Plans renew for the period you choose; you can stay on a plan until the period ends. Downgrading below your current vehicle count means no new vehicles can be added until you are within the limit.

Refunds

If something goes wrong within 7 days of a payment, contact us and we will review a refund of that payment.

Service availability and accuracy

Location accuracy depends on the driver's device, GPS signal and mobile network. BusBuddy is an aid, not a guarantee of arrival times or child safety. Always follow your school's transport procedures.

Liability

To the extent allowed by law, BusBuddy is provided "as is" and our liability is limited to the amount you paid us in the previous 12 months.

Changes and contact

We may update these terms and will change the date above. Questions? Email support@busbuddy.app.